FAQ

F.A.Q.s

How long does it take to process my order?

Your order is made especially for you. Production takes an estimated 2–5 business days, beginning the next business day after you place your order. We process orders Monday–Friday; orders placed on weekends begin processing the next business day.

How long does my order take to arrive?

After production, standard shipping takes an estimated additional 3–4 business days, beginning when the carrier receives your package. Transit time is separate from production time.

You’ll receive an email with tracking information when your order ships.

How do I wash my T-shirts and Hoodies?

We recommend turning your shirt inside out and washing in cold water on delicate cycle and line drying.

How do I wash my mugs?

Our mugs are safe to put in the dishwasher.

How do I know what size to buy?

Please check out the size charts in the product descriptions before making a purchase.

What are your shipping rates?

We offer $5.99 flat-rate shipping on US apparel orders, including tees, hoodies, sweatshirts, and hats. 

 Where is my donation going?

Donations from purchases are made to DomesticShelters.org. 

What makes our products unique?

We pour our hearts into designing products that serve as reminders of God's presence and promises.

What problem are we solving?

We've all faced those moments when the world feels like it's spinning out of control. That's where we come in. We offer you a lifeline of hope, strength, and encouragement.